More information
WA Voluntary Assisted Dying Statewide Care Navigator Service
Ph: 08 9431 2755 or Email: VADcarenavigator@health.wa.gov.au
WA Voluntary Assisted Dying Statewide Pharmacy Service
Ph: 08 6383 3088 or Email: StatewidePharmacy@health.wa.gov.au
Voluntary Assisted Dying Board Secretariat Unit
Email: VADBoard@health.wa.gov.au
Fax: (08) 9222 0399
If your patient is currently accessing health services at a metropolitan health service provider you can also refer (or your patient can self-refer) to the relevant end-of-life choices coordinator to receive support in finding a medical practitioner who can accept a First Request and explore their end-of-life priorities:
North Metropolitan Health Service VAD Coordinator
Email: NMHS.VAD@health.wa.gov.au
Phone: 0479 177 780
East Metropolitan Health Service End of Life Choices Coordinator
Email: EMHS.VAD@health.wa.gov.au
Phone: 0481 479 915
South Metropolitan Health Service Clinical End of Life Choice Nurse Lead
Email: SMHS.VADProgramManager@health.wa.gov.au
Phone: 0479 190 988
Concerns and complaints
If you are unhappy with the care provided or your experience during the voluntary assisted dying process, you are encouraged to talk to the healthcare worker or staff member involved and tell them your concerns. This is usually the quickest way to fix the problem. If you do not feel comfortable doing this or aren’t satisfied with their response, you can make a complaint with the health service or hospital directly. Many hospitals, health services or agencies have a Consumer Liaison Office, who should be able to give you information about the complaints process.
You can make a complaint about individuals or organisations that provide health, disability or mental health services to the Health and Disability Services Complaint Office (HaDSCO). Further information can be found on the HaDSCO website.
You can raise concerns about the conduct or performance of a registered health practitioner with the Australian Health Practitioner Regulation Agency (AHPRA). Further information can be found on the AHPRA website.
You can raise concerns about a health professional not meeting the requirements of the Act with the Voluntary Assisted Dying Board via:
- Email to VADBoard@health.wa.gov.au
- Post addressed to:
Voluntary Assisted Dying Board Secretariat Unit
Office of the Chief Medical Officer
PO Box 8172
Perth Business Centre
Perth WA 6849
- Fax to (08) 9222 0399
Last reviewed: 28-01-2025
Produced by
Voluntary Assisted Dying Board
